Data controller

The data controller for personal data collected on this site is:

Company: My Way Logistics

Representative: Fabien Breton

Address: Zone Cargo — Tremblay-en-France, 93290

Email : exploitation@mywayintl.fr

Phone: +33 (0)6 82 42 94 41

Data collected

In the course of using our services, we collect the following data:

Category	Data	Source
Identification	Last name, first name, company	Registration / contact form
Contact	Email, phone, postal address	Registration / contact form
Shipments	Origin, destination, nature of goods, weight, volume	Client area / quote request
Connection	IP address, date and time of connection	Site browsing
Documents	Invoices, AWB, customs documents	Uploaded by our team in the client area

Processing purposes

Your personal data is processed for the following purposes:

Purpose	Legal basis
Management of your client area and shipments	Contract performance
Responding to your quote and contact requests	Legitimate interest
Sending shipment-related notifications	Contract performance
Support ticket management	Contract performance
Legal and customs obligations	Legal obligation
Sending the newsletter	Consent
Service improvement and site security	Legitimate interest

Retention periods

Data type	Retention period
Active client account data	Duration of the commercial relationship
Inactive client account data	3 years after the last activity
Invoicing and shipment data	10 years (accounting obligation)
Customs documents	10 years (legal obligation)
Connection logs	12 months
Support tickets	3 years after resolution

Data recipients

Your data is processed exclusively by My Way Logistics teams for the purposes of providing our services.

In the context of organising your transport, certain data necessary for routing (name, delivery address, nature of goods) may be transmitted to our carrier partners and the competent customs authorities, in strict compliance with applicable regulations.

We do not sell, rent or transfer your personal data to third parties for commercial purposes.

Our infrastructure is hosted on servers located in Europe, in compliance with the GDPR.

Your rights

In accordance with the GDPR, you have the following rights:

Right of access — obtain a copy of your personal data

Right of rectification — correct inaccurate or incomplete data

Right to erasure — request deletion of your data

Right to restriction — limit the processing of your data

Right to portability — receive your data in a structured format

Right to object — object to the processing of your data

To exercise these rights, contact us at exploitation@mywayintl.fr stating your identity. We will respond within a maximum of one month.

You also have the right to lodge a complaint with the ICO (Information Commissioner's Office) — ico.org.uk — or with the CNIL (French data protection authority) — www.cnil.fr

Data security

My Way Logistics implements appropriate technical and organisational measures to protect your data against unauthorised access, modification, disclosure or destruction:

Password encryption (bcrypt hashing)

CSRF protection on all forms

HTTPS connection

Restricted and secured access to documents

Regular encrypted backups

Cookies

This site uses only strictly necessary cookies for its operation:

Cookie	Purpose	Duration
`PHPSESSID`	User session (authentication)	Browser session
`csrf_token`	Protection against CSRF attacks	Browser session

No advertising, tracking or third-party analytics cookies are used on this site.

Contact — Data Protection Officer

For any questions regarding the protection of your personal data: